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1289 Keith Ross Drive
OSHAWA, ON
Phone: 905-440-3595
Memorial Candle Tribute From
DeStefano Funeral Home Services Inc.
"We are pleased to provide this Book of Memories to the family."
View full message >>>
In Memory of
Glennis Rose
Head - Hughes
1959 - 2013
Menu

Family Log-in

The Family Login area allows the next of

kin the ability to manage & control

all of the advanced features

of the Book of Memories™

Click Here

Memories shared for Generations

Through the support of the Memorial Candle Program, the powerful Book of Memories™ is designed to allow a permanent online memorial that family and friends can share, update and visit for generations.

If you are the legal next of kin and have not yet received a username or password from your funeral director, please speak to them.

If you would like to request a password directly, please click "Request a Password" below and follow the steps. For authentication purposes, we will require appropriate verification.

Please note: We track all IP addresses to avoid any unauthorized login attempts.

Password Request Form

The username and password is only provided to the next of kin. The next of kin will have the ability to assign multiple logins to other family members at their discretion.

If you did not receive a username an password from your funeral director, please fill out the request form below.

You have indicated that you are the legal next of kin for {NAME} whose services were conducted at {funeral home name}

We will contact you to verify your information, and may require you to email us additional information, such as:

  • A copy of the Proof of Death Certificate as provided by the funeral home indicating you as the next of kin
  • A copy of Government Photo ID issued in your name

Upon verifying your information, your username and password will be forwarded via email.

Any information you provide us is specifically for use in verifying that you are the rightful recipient of the login information and will not be shared with anyone else. Once verified, any documents you send us will be destroyed.

Password Request Success

Thank you, your request has been sent.

Password Request Failed

There has been a problem with your request, please contact the funeral home directly.

Leaving a Condolence

Step #1 - Navigate to the Condolences & Tributes tab on the left, and then click on "View Condolences".

Step #2 - Click on the gray bar labeled "Leave a Condolence" at the top center of the page.

Step #3 - Enter the name of the person who is leaving the condolence message.

Step #4 - Enter the email address of the person who is leaving the condolence message.

Step #5 - Enter a condolence message in the text box. You will be alerted to any misspellings by the system (with a red line under the suspected misspelling, and with a right click of your mouse, you'll be given alternative suggestions).

Step #6 - Complete the "Captcha" question, designed to ensure that the response is generated by a human being.

Step #7 - Place a check mark inside the box if you wish to make the condolence message private (optional).

Step #8 - Click the "Post Condolence" button.

Step #9 - There is the option to provide feedback about this service. You may choose to enter a comment and select "Submit Comment", or simply select "No Thanks".

Step #10 - Once the condolence has been submitted, you will be taken to the Condolences page. At this point (if you've not already done so) you can do one of three things: make the condolence private (if you had originally set it to be a public message), modify the condolence, or remove it completely.

For Families

Once a condolence has been sent, only the public condolences will be displayed within the Book of Memories™. Private condolences will not be shown. You will be able to view all of the private condolences either by using the Family Log-in feature or having your email address included in the Condolence Email List. This is a list of recipients in which all of the condolences will be sent to (family and/or friends).

Either can be done within the client editor. If you are a family member and have questions about receiving private messages of condolence, please contact us.

Please Note:

The condolences will be sent to all email addresses within the Condolence Email List at 4am and 4pm (EST) only.

All condolences are filtered for keywords that are not appropriate.

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Proudly Serving the Communities of OSHAWA and Durham Region
1289 Keith Ross Drive | OSHAWA, ON L1H 7K4 | Fax: (905) 440 -3596 | Email: info@destefanofuneralhomes.ca